Sales Techniques

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Course Description

A Sales representative is responsible for selling a company’s products or services by identifying leads and educating prospects on products through calls, training, and presentations. Furthermore, a sales representative should be able to ensure customers relations towards businesses or consumers and provide them with exceptional support.

The course will help you learn how to better understand customers’ needs, enhance communication with clients, provide effective feedback and improve client interactions. You will gain the ability to make a successful sales presentation, where your clients understand you and focus on your most important points.

  • Language: GR / EN
  • Duration / Class: 4 hours
  • Total Duration: 40 hours
  • Classes per week (approx.): 2-3

Course Content

Total learning: 6 lessons Time: 10 weeks
  • Sales Techniques  The program focuses on the basic theories of Sales & Marketing, but also on an updated and modern perspective of the “Seller” profession. Participants will be taught the characteristics of a "Successful Seller" and will acquire the necessary knowledge and skills of sales and negotiation, through the perspective of the customer-centric philosophy. 0/6

    • Lecture1.1
    • Lecture1.2
    • Lecture1.3
    • Lecture1.4
    • Lecture1.5
    • Lecture1.6

Potential Job placements

  • Customer Service
  • Telesales
  • Customer relation support
  • Sales, market research and public relations professionals
  • Store salespersons
  • Itinerant seller and seller in open - air markets
  • Cashier and ticket officer
  • Vendor
  • Sales, Marketing and Developing Manager

Core Skills

  • Demonstrating specific product functions and uses
  • Building strong customer relations with existing clients
  • Monitoring sales and market trends within specific industries
  • Coordinating delivery of product or services
  • Understanding pricing strategies
  • Determination

Hard Skills

  • English - Greek
  • POS Systems
  • Computer Skills
  • Driver's Licence

Soft Skills

  • Politeness
  • Team player
  • Strong communication skills
  • Organizational skills
  • Work well under pressure
  • Goal oriented
  • Enthusiastic
  • Professional attitude
  • Negotiation skills



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